To start the return process for your order, please enter your email address or phone number and the order number below.
Book Return or Exchange
- Sizes are formatted "Top/Bottom". For example, "S/M" means Top Size = S and Bottom Size = M
- When booking a Return, Click "Credit" as the Return Method
- When booking an Exchange, Click "Exchange" as the Return Method
- Submit the Request. You will get a confirmation email with the shipping guidelines once the return request is approved.
- Once your return is received, we will conduct a Quality Assurance Inspection to ensure the item meets the Eligibility Criteria.
- Upon approval, a Credit or an Exchange will automatically be issued to you.
Eligibility Criteria
- We accept returns/exchanges for items within 7 days from the delivery date.
- The items must be in original condition, unwashed, unaltered and unworn and in the same packaging.
- You may only exchange the product for a Different Size. In case, you want a different product, kindly choose the Return Method as "Credit" instead. We will provide you with Store Credit so you can place a fresh order!
- Free gifts or items on Sale are not returnable.
- Internationally shipped items are not returnable or exchangeable.