FREQUENTLY ASKED QUESTIONS

  1. What is your exchange policy for online purchases?

Please refer to our Exchange Policy.

    1. What is your return policy for online purchases?

    Please refer to our Return Policy.

      1. How should I wash and maintain the products I buy from Inching India?

       We recommend Dry-clean for first few times and after that you can ensure that they last for a long time by:

      • Washing them in cold water;
      • Avoiding soaking them;
      • Drying them in shade.

      We are confident that your garments will remain in excellent condition if handled this way.

      Note: Dark colors such as Indigo and Maroon tend to rub against the skin and other surfaces. However, this quality of the fabric dwindles away after 4 to 5 washes. Kindly take note before purchasing such colors.

      Note: Only Dry-clean is accepted for garments of Chanderi fabric and hand dyed fabrics.

      1. What are your Shipping Charges?
      • Free shipping for all prepaid domestic orders
      • Cash on Delivery is available at an additional Rs. 49
      • Express Shipping is available at an additional Rs. 300
      1. When can I expect it to arrive?

      We know waiting for your order can be tough. We send our orders via third party Logistic Partners. We usually ship within 10 business days of order unless it is express delivery. In Express Delivery, we ship within 1-2 business days. More details on tracking your order can be found here.

      1. I’m based overseas. Will you still ship my way?

      Happily!